Cancellation Policy
We understand plans can change. Orders can be cancelled with nominal deductions depending on production progress.
Before Dispatch
- Ready-to-ship items cancelled within 24 hours attract no deduction.
- After 24 hours, a 5% processing fee is applicable to cover payment gateway and handling charges.
Custom & Made-to-Order
- Cancellations during manufacturing incur up to 30% deduction based on the stage of production.
- Once hallmarking or stone setting begins, cancellations are no longer possible. We can, however, assist with design alterations.
How to Cancel
- Call +91 416 222 3843 or email care@hassanjewellers.com with your order number.
- Refunds for prepaid orders are initiated within 5 business days post confirmation.