Updated 01 November 2025

Exchange Policy

Upgrade or refresh your collection effortlessly with our flexible exchange options for jewellery purchased from Hassan Jewellers.

Gold Exchange

  • Tenure-free exchange on 22K and 18K gold jewellery with full value credit for net gold weight.
  • Making charges paid earlier are adjusted against the new selection, subject to the design and condition of the returned piece.

Diamond Exchange

  • Diamonds accompanied by original certification receive up to 90% credit of stone value during exchange.
  • Exchange without certificates may require an independent assessment and can attract a nominal processing fee.

Process

  • Visit the store or book a virtual jewellery consultation to explore new designs.
  • Our stylists will share design recommendations aligned with your preferences and exchange value.
  • Final billing reflects the appraisal value of your existing piece minus new product charges.